Lumley my.place portal

For Lumley Insurance the traditional methods in provisioning information to and from brokers and clients alike was a time consuming task. As brokers and general customers become more reliant on the internet as a means of obtaining and passing back information Lumley looked to leverage this trend for timely access to this information. The solution Simbient provided was a platform for a "User Friendly", "Secure" and "Easily Maintainable" system.

Simbient was engaged by Lumley from a very early stage to assist in defining the scope and gathering requirements. Simbient's background in consulting, technology and project management along with intimate knowledge of the scope and requirements meant it was ideally placed to complete the build, test and implementation for the project.

The solution provided Lumley with a:

  • Web portal providing an easy-to-use platform for all external clients
  • Secure means of accessing  information to brokers and major clients
  • Secure means of providing information to Lumley
  • Audit trail with usage rates for general claims / underwriting enquiries

The benefit to the business can be summed up in the following:

  • Less reliance on internal staff to provide and collect information from brokers and clients
  • Seamless straight through processing
  • Increased productivity of staff
  • Increased capacity to process transactions
  • Platform for future delivery of digital services
The solution incorporated the following technological componements:
  • Microsoft Windows 2003
  • Microsoft Office Sharepoint 2007
  • Microsoft SQL Server 2005
  • Microsoft SQL Server Reporting Services 2005
  • Microsoft ASP.NET 3.5